What is this policy about?
- This policy covers the gathering and handling of personally identifiable information by HOTmaths Pty Ltd
(HOTmaths), when you register to use our online mathematics program, Cambridge HOTmaths.
- This policy does not cover the practices of people, organisations or companies for which HOTmaths does not
have responsibility.
What information does HOTmaths collect and why?
HOTmaths collects information that identifies you when you use Cambridge HOTmaths. This includes your first and
last name, a username, a password, your email address, subscriber type, school and postcode.
Designated Cambridge HOTmaths school administrators can also access this data to help them manage school
subscriptions. They are required to treat this information as confidential.
-
Your username and password is required so that only you can access your account.
- For students and teachers using HOTmaths as part of a school program, your first and last name is required
to allow us to place your subscription into a learning management system. For students and teachers using
HOTmaths as an individual, with no affiliation with a school, you may use a pseudonym.
- Your email address is required so that HOTmaths can contact you about changes to the site or advise you of
matters regarding your use of the site.
- Your email address may also be used occasionally to send you product information. If you do not wish to
receive this information, please email us at digitalsupportau@cambridge.edu.au or telephone us on 1300 887 907 to
advise us.
- Your subscription type tells HOTmaths whether you are a student or a teacher, and is required so that we can
create the appropriate subscription for you.
- Name of school is required for students and teachers using Cambridge HOTmaths as part of a school-based
program. It is required to allow us to place your subscription into a learning management system.
- Your postcode is required to assist HOTmaths in analyzing student demand geographically.
Collection of information from social media
- HOTmaths may collect personally identifiable information from social media. This will only be done if you
contact us through one of our social media channels, and the collection of this information is in according
with the terms of use of the social media channel.
- Information collected from social media is covered by this privacy policy.
Use of cookies
- Cambridge HOTmaths uses cookies.
- Cookies are small amounts of information that we transfer to your computer's hard drive through your web
browser. They tell us when you have visited our site and where you have been. They do not identify you
personally, just the presence of your browser.
- Cookies make it easier for you to log on and use the site during future visits. They also ensure that
only one person can access your account at any time.
- Should you wish to do so, your browser's help section should be able to warn you before accepting
cookies and how to filter or disable them, although if you do filter or disable cookies, you may not be
able to use certain features on Cambridge HOTmaths.
- HOTmaths does not collect any information such as date and time of visit by anyone visiting the public
sections of the site without logging in to a Cambridge HOTmaths subscription.
Information storage, sharing and disclosure
- HOTmaths and our affiliate Cambridge University Press will both have access to your information.
- Your information is held in private databases accessible to HOTmaths and Cambridge University Press
employees in Australia.
- Your information is also held in commercial customer relationship management databases (CRMs). These
CRMs may store your data overseas, but the data can only be accessed by HOTmaths and Cambridge
University Press employees in Australia.
- We may occasionally provide your information to third party distributors within Australia for the
purpose of managing your school subscription. The information we will provide is your first and last
name, school, school address, username and password.
- If you have nominated an overseas country as your location or the location of your educational
institution, we may occasionally provide your information to Cambridge University Press staff and/or
third party distributors in this country or region for the purpose of managing your school subscription.
The information we will provide is your first and last name, school, school address, username and
password.
- Please email us if you do not wish for your data to be shared with Cambridge University Press employees
outside Australia or third party distributors.
Exceptions
- The only exception to the above information storage, sharing and disclosure terms would be if HOTmaths
or Cambridge University Press were required by a court order or subpoena to provide information deemed
relevant to legal misuse of the site.
Your control over your personally identifying information
- You are entitled to see the information held about you and you may ask us to make any necessary changes
to
ensure that it is accurate and up to date. If you wish to do this, please email us at
digitalsupportau@cambridge.edu.au.
- Some personally identifying information collected by HOTmaths can be edited and changed by you through
the
'Account settings' section inside the Cambridge HOTmaths site.
- No person other than you, HOTmaths staff and Cambridge University Press staff, and designated Cambridge
HOTmaths administrators at your school can access these details. HOTmaths and Cambridge University Press
would only manually edit your details if a designated Cambridge HOTmaths administrator at your
school
requested that this be done.
Security of information
- Your personal information is password protected. For your own protection, do not allow anyone else
to know or use your password.
- SSL encryption is used in some areas of the site where sensitive data is transmitted.
Changes to this policy
HOTmaths may change this policy from time to time. If it does so, you will be notified by a message in your
Cambridge HOTmaths message centre.
Complaints
If you would like to lodge a complaint about our privacy policies or the storage and treatment of your
personal information, please email us at digitalsupportau@cambridge.edu.au. We will review your complaint and
respond to you within 5 business days.
Further information
If you would like further information about this policy, or would like to request a printed version of this
policy, please email us at digitalsupportau@cambridge.edu.au or call us on 1300 887 907.
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